Payment Information

Pay Your Utility Bill Online

The City of Mountlake Terrace has set up a temporary online payment system with CardPointe for customers to make one-time utility payments online. Simply fill out the required information, and process your payment!

How It Works:

  1. Input the required fields (Name, Account Number, Service Address, Amount to Pay).
  2. Enter your payment and billing information.
  3. A receipt will be emailed to the email address you provided.

If you do not know your account number or balance please contact Utility Billing at 425-744-6214 or utilitybilling@mltwa.gov. Please provide your name and address if you email your request.

Payments will be processed within 2 business days.

Below is how the payment page will look:
Online Payments

Utility payment drop box at City Hall

Utility payments can be made in the drive-up drop box located outside to the left of the front entrance of City Hall. No cash in drop box please.

By Phone or Online 

Call 425-744-6214 to pay your bill over the phone during business hours. If no one is available please leave a message. Payments may be made with a debit or credit card with a Visa or MasterCard logo, or with your bank account, checking or savings. There is no longer a $2.00 convenience fee for online or phone payments.

By Mail

Please include payment stub and add your account number to your check. Utility payments with a payment stub must be mailed to the following post office box:

City of Mountlake Terrace Utility Payments
PO Box 72
Mountlake Terrace, WA 98043

For correspondence only, the mailing address is:

Mountlake Terrace City Hall
Attn: Utilities
23204 58th Avenue W
Mountlake Terrace, WA 98043

The new utility payment drop box is located just left of the front entrance of City Hall.

Utility payment drop box at City Hall

  1. Utility Billing

    Email Utility Billing

    Physical Address
    23204 58th Avenue W
    Mountlake Terrace, WA 98043

    Phone: 425-744-6214