Payment Information

To Pay Online

Click the green button below. You'll need your Customer ID.

To Pay By Phone

Call 1-888-531-6755 to pay your bill over the phone during business hours. Make sure to have your Customer ID ready. If no one is available please leave a message. Payments may be made with a debit or credit card with a Visa or MasterCard logo, or with your bank account, checking or savings. There is no longer a $2.00 convenience fee for online or phone payments.

To Pay By Mail

Please include payment stub and add your account number to your check. Utility payments with a payment stub must be mailed to the following post office box:

City of Mountlake Terrace Utility Payments
PO Box 72
Mountlake Terrace, WA 98043

To Pay By Drop Box at City Hall, 23204 58th Avenue W

Utility payments can be made in the drive-up drop box located outside to the left of the front entrance of City Hall. No cash in drop box please.

To Pay In Person

Visit City Hall, 23204 58th Avenue W, anytime during business hours, 8 a.m. - 5 p.m. Monday through Friday. You can pay here with cash, card or check.